Sling Media SlingCatcher KSAFF0500400W1US User Manual download pdf (Page 12)

Before you do anything else, make sure that all audio, video, and network cables

are connected as described in this manual. If the problems continue, look for

your symptoms below:

No video on your TV

1. Check the TV input source settings if your TV has them. It should be set to the

same input that SlingCatcher is connected to. For example, if your SlingCatcher

is connected to A/V Device 1 on your TV, set your TV to show A/V Device 1.

2. Check the video cables. They should be connected correctly to your TV and to

SlingCatcher (See page 4-5 of this manual).

3. If this is a ﬁrst setup or installation, SlingCatcher may not be outputting a

video format that can be accepted by your TV. Press the ENTER button every 5

seconds until you see the SlingCatcher Welcome screen clearly on your TV.

SlingCatcher does not respond to the remote control

1. Make sure that the batteries in the remote have been inserted correctly. Remove

them and check the diagram inside the battery compartment. Reinsert them as

shown in the compartment.

2. Replace the remote control batteries.

3. Make sure that there is a clear line of sight between the remote control and

SlingCatcher.

No audio

1. Make sure that the audio cables are connected correctly to your TV or home

theater system and SlingCatcher (See page 4-5 of this manual).

2. Make sure that your TV or home audio system is turned on and the volume is

turned up. (Refer to the user manuals for this equipment for more information.

These are often available on the manufacturer’s web site.)

TIPS AND TROUBLESHOOTING

If you need more help, visit our support web site at http://support.slingmedia.com

for SlingCatcher tips and tricks, tutorials and information on how to contact the

Sling Media technical support team.

mORE SLINGCATCHER INFO

ENTER button

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Sling Media SlingCatcher KSAFF0500400W1US User Manual Page 12